Interview and Selection Interview and Selection

 

 

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Guidelines to make interviewing and the recruitment of new staff as smooth as possible 

   
If you have just been inundated by application forms, letters and Curriculum Vita's for a job vacancy within your company, you will now need to drawing up an interview short list and arrange interviews for your selection. As the interview process will probably be the most important job you will need to do for your company, as choosing the wrong candidate can have a disastrous impact on your business.

Firstly, take some time to review your personal qualities you listed earlier to remind yourself of what you expect the new employee to do, and what characteristics you felt would best suit the position.  Armed with this information you will now be able to match the two together, allowing you to question and finally decide on the best candidate for the job. 

Preparing for the Interviews
Depending on the size of your company, you will need to decide who should attend the interviews.  If there is only you running your business, then you need not worry.  However, if you are a growing business, then you need to consider who the new employee would be working under or with; and then ask if these people would be able to help you make a final decision based on their opinion.  

During the interview, you will need to adopt a system for taking notes, this will enable you to look back on all the candidates performances. You will be able to design an appropriate reference sheet by referring to your job specification and job description i.e. if the job requires a large amount of flexibility, then which candidate do you feel would be the most flexible.

 


Asking Questions
Asking the right types of questions can help you to make the right decision, so you need to prepare yourself for this questioning process, not just your questions, but that of the candidate as well.

Make a note of the questions you feel you might be asked and prepare yourself to answer them.  Some common questions might be:

  • Who will I be working with?
  • What are the promotional prospects for this position?
  • When is the start date for this job?
  • What benefits or bonuses does the company offer?

The best way for you to ask questions is to ask open ended questions.  Open ended questions cannot be answered with either YES or NO, these types of questions makes the candidate to think more about the question enabling you to get the know the candidate. 

Base the questions around the job you are offering, for example if the job vacancy entailed working with the general public you might ask:

  • How would you deal with an angry customer?

 If you wanted to delve into the personal characteristic of the candidate more, you could ask:

  • What do you consider to be your greatest achievements?

  • Who in life inspires you the most?

  • What makes you happy or sad?

You may feel that these questions are quite probing and unnecessary, but if thought out well enough will help you to make the best decision for your company.

Print Interview Report Form to help you select the right candidate, or adapt it to meet your own needs.
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Last updated: January 07, 2002.