Which ISP?

 

 

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  Which ISP?
 

Making the right choice of ISP to suit your business needs 

   


Choosing the right ISP for your business will the one of the most important decisions your business will have to make when it comes to the Internet.  Today there are literally hundreds of ISP's to choose from all offering differing services for both business and home use, so it is important you choose the right ISP to suit your business needs.

No Business Allowed

Before you install ISP software onto your machine, you must ensure that the ISP you are signing up to will allow you to conduct business.  If you neglect this important element you could end up wasting quite a lot of money reestablishing your business online again. Therefore before you sign up:

Read the ISP's terms of business, and more importantly, if the ISP does allow business ensure they will be able to cope with the level of traffic you have estimated.

Monthly Charges, fees and tariffs

If you have already been looking at the services and options open to you when looking for the right ISP then you will have been overwhelmed by the differences in charges, tariffs and fees set by individual ISP:

  • Many ISP charge a set up fee and one set monthly fee. The advantage being you can use a free phone service and accrue no telephone charges for using the service. 
  • Some offer no set up fee and no monthly online charges, but you accrue telephone charges for using the service.
  • Some ISP's charge a standard monthly fee with accrued telephone charges.

There are many more combinations than the three mentioned above, and by instinct you will probably look at the cheapest option for you business.  However, the cheapest option might not be right for your business needs.  Many of the ISP's offering the cheaper or free services are really targeting the home leisure users and not business user, and whilst they may welcome you at first, if they feel you are slowing their service down by the amount of traffic you are attracting, or you are online too much, they may decide to terminate their service with you!

The moral of the story here is for you NOT to look at the charges too much, but to examine the level of service you will be offered by your ISP which will suit your business needs.  If this means paying for it then SO  BE IT! It could save you a lot of wasted time and ultimately money in the long term.


Web space Facilities 

Most ISP's vary the amount of web space they offer their customers.  Before you sign up to an ISP work out how much web space you require.  If you are not at all sure, take some advice from a web development company. You also need to consider the web facilities you will need and whether your ISP will cater for your needs, e.g. do you intend to run a shopping cart?  Do your web site require secured server facilities? Do you require forms to run from your ISP (you will need CGI facilities for this)
< More details ...>

Email accounts

In addition to web space, your company will want to make use of email.  As with web space, the ISP will offer a varying amount of email accounts from 1 to unlimited. You must therefore judge, on the basis of all the other service elements, which is right for your business. If you only have a very small family business one to five email accounts may be suffice.

Branding or creating your own company identity

Creating your brand or company identity on the Internet is an important part of good online business. To do this, your company need a domain name i.e. www.mycompany.co.uk.   However, many ISP's do not offer this facility or may charge a over the odds for the privilege of setting such a facility up for you. Whether you are looking for multiple domain names or just one, before you sign up with an ISP, you must ensure they can cater to your domain requirements.  
< More info coming soon ... >

Slow or busy line

If you want to use the Internet for business purposes, then you need to ensure that you will be able to use it what ever time of day (or night) without receiving an engaged tone each time you dial in.  It is important to gauge the popularity of your chosen Internet Service Provider.  Therefore, the more popular a ISP, the more likely it is to be engaged or very slow when you come to use it.  This is more the case with the ISP who is targeting the home user.

Before you sign up to your chosen ISP check the popularity of the server.  Ask other businesses who they use, and how they find connection time and speed.

<< Use this check list to help >>

 
 
   
 

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Last updated: January 07, 2002.