
As a small business you will probably
already be aware of the financial benefits of using the
Internet. If you have designed or are thinking of
implementing an ecommerce solution as part of your e-business
strategy then you will need to know how you can do this both cost
effectively whilst achieving the necessary impact.
It is important to remember that
developing a web campaign isn't as simple as placing an existing
brochure online hoping it is going to have the same impact, there
are quite a number of issues you need to address to ensure your
campaign is as effective as possible.
The Internet Community
It is important to remember that,
unlike a mail shot were you directly send to the customer; with
the Internet, the customer comes to you! Therefore, you need to ask yourself - For what reason
would a potential customer want to visit my web site? If
your answer is - Because they might want to buy my product,
then you probably would be better off placing your name, address
and telephone number in a telephone directory listing.
The web is packed with similar
companies all thinking the same thing,
and are likely to get drowned out with companies screaming the
same message. Yes, the ultimate goal is to sell your products or services,
but you should avoid wearing the same clothes as your other
competitors.
Design Concepts
For a small business the Internet it is an excellent
means of competing effectively against larger more established organisations.
If you explore your marketing strategy thoroughly enough, it is
possible to have access to some of the larger contracts or
business so often only offered to the larger organisations due to
the Internet's blind
environment.
Potential
business visiting your web
site can only judge the quality of your business by the virtual environment you have
provided. A poor quality site gives a poor quality image. Sadly many companies,
and this even includes larger organisations, are still content providing a corporate image
by designing their web sites on a few of their business leaflets. This is hardly the
ideal strategy!
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